Our Services are Far Beyond Your Expectations
Training
- On-demand Training
- Regular Technical Training
CUBETEK provides professional on-Demand Training and regular theme training based on different regions,products and scenarios
Wattanty
- Warranty is individually defined per product, as applicable, within the package.
- Please reference the included products directly for their respective warranty information
- Product coverage:Including Storage Inverters, Moveable Power Station and Batteries and Accessories
- Warranty claim: In general, serial number must be provided Please store the original purchasing invoice/ installation documents or receipts carefully.
- Warranty period:The standard warranty period is from the date of no more than three months after the delivery date.
- Please refer to the Warranty Letter for applicable conditions, the warranty is due whichever comes first
Support
- 24/7
- FAQ on Line/Off Line
- Online support:CUBETEK provides 24/7 online pre-sales and after sales service support
- FAQ:Based on a large amount of product and solution installation data around the world, our service team has accumulated a wealth of common problem solutions to be able to help our customers find and solve troubles quickly
Solution
- Monitoring
- System Design
- Monitoring: Through online Cloud Plateform to monitor how the system work and providing romote operation support accordingly.
- System design: the professional team will analyse and evaluate the project requirements based on the Project Data Collection Form filled by clients prior to offer the solution within 5days.
